How We Use Your Information
We collect the following information to enhance your online experience with us.
|What we may collect||How we use it|
|Your name, contact details and delivery information||We require your contact details to fulfil any orders you place with us, and keep you up to date with your order’s progress. Your phone number or email address may also be used to contact you specifically in regards to your order.|
|Your email address||If you subscribe to our database, we will use your email address to provide you with up to date information about Energetiks and our products, and notify you about sales, deals, offers and promotions that apply to you.|
|Your interests and history||We may use your browsing history or interests to show you Energetiks advertising around the web, so that you have access to the best and most up to date deals. We also use this information to improve customer experience for all users of our site. For more information see the Sharing Your Information section below.|
|Your payment information||We require payment information to complete your transaction when you shop with us online. We use encryption technology whenever receiving and transferring your personal information on our site. When you are viewing a page that is requesting personal information, the URL in the address bar at the top of your browser will start with "https". This indicates your transaction session is secured through Secure Sockets Layer (SSL).|
|Your contact history||If you interact with us via online chat, phone, or email, we may keep this information on our records, to ensure we continue to give you the best customer service we can.|
|Your response to any promotions or contests||We use your response to our promotions and competitions to run the competition and award winners.|
|Your date of birth||Your date of birth helps us to ensure our content is relevant to our customer demographic. If you provide us with your date of birth we may send you vouchers or promotional offers to help celebrate your birthday.|
Sharing Your Information
Energetiks values your privacy and trust, and will never sell or rent any of your personal information to third parties, including your name, contact information and payment details.
Energetiks may also use targeting or advertising cookies to deliver ads to subscribers that are relevant to you, and let you know about our latest offers and promotions. We may also use information we gather to improve our services through data analysis software like Google Analytics. We engage in online advertising to keep you aware and update with what we’re doing, and to help you find our products. We do this via digital marketing and ad exchanges, such as Facebook’s Custom Audience service.
Your information may also be shared with essential third party suppliers required to administer your product or service, including financial institutions and payment organisations required to complete transactions, courier or postal services to deliver orders, or software program partners. We do not authorise these organisations to make any other use of your information.
If you subscribe to the Energetiks database or Energetiks Blog database, we will send you emails that include only relevant information to the Energetiks brand, such as offers, promotions, new products, and any information we feel will support the dance community. We do not condone spam or junk email and we only send emails with your consent. Please see the section on your choices below for information on how to update your email preferences.
Energetiks only wants to communicate with you if you would like to hear from us. If you prefer not to receive promotional information, you can let us know by updating your preferences or clicking unsubscribe at the bottom of any Energetiks email.
If you subscribe to the Energetiks database or Energetiks Blog database you consent to the use of your information as outlined above. Our subscribers have access to the latest offers and promotions, as well as our loyalty program, so that we can offer the best possible customer experience. If you unsubscribe from our database, you may no longer have access to all of our services.
If you provide us with personal information as a customer with us, we will hold your information on our secure servers and internal systems only. If you no longer wish to be a customer, you can contact us at any time to request that we delete your information from our servers.
If you use our website or online services, you also consent to the automatic collection of some non-identifiable data as outlined above.
You have the following rights in regards to your data and information:
- The right to access any information we have about you
- The right to update or change this information if inaccurate
- The right to request that we delete your data
- The right to opt out of marketing communications
If you wish to exercise any of these rights, please contact us at email@example.com.
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