Energetiks COVID-19 Response

An important update for our community.

Last updated 20/05/2020

Energetiks stores will be open with reduced trading hours.

As an independent, Australian owned business, we would like to thank our loyal customers for continuing to support us throughout this difficult time. We are pleased to announce that from Wednesday May 20th, we are re-opening with reduced trading hours so we can continue to serve our amazing dance community!

Energetiks stores will be closed every Sunday to Tuesday until further notice. To view our store locations and new trading hours, please click here.

To ensure the safety of our team members and customers, we will be taking the following safety precautions instore during this time:

  • Increased cleaning procedures of entiure store, high-touch areas and fitting rooms
  • Sanitiser stations will be set-up in each store
  • No-touch browsing
  • Adhering to the 1.5m social distancing requirements
  • Providing gloves and masks if preffered by our customers
  • Encouraging contactless payment
  • Limiting store capacity
  • Limiting the amount of people in fitting rooms
  • Shop fittings by appointment only
  • Customers to wear their own stockings or bring their own socks and pointe shoe accessories to their shoe fittings

Shop online.

We remain commited to helping our dance community reach their goals, especially in times like these. Our online store is fully operational and we will continue to deliver your favourite dancewear styles to your door for as long as we can! Our friendly and understanding customer service team and on hand to answer any questions you may have, please email them at customerservice@energetiks.com.au.

Contactless delivery to your home.

To recieve contactless delivery and avoid going to the post-office to retrieve your parcel when not at home, please leave instructions to leave your parcel in a safe place when checking out.

Keep on dancing!

Customer Service Hours

In an effort minimise the spread of COVID-19, we have reduced our Head Office hours and will be open Monday to Thursday 9.00am – 4.00pm.
For all general enquiries please contact customerservice@energetiks.com.au
To enquire about your order please contact onlinesales@energetiks.com.au

Stay connected.

Now more than ever, it is so important to stay connected with the dance community and support the arts industry. Over the next few weeks, we will be sharing some exciting, fun and lighthearted content so you can still get your 'dance fix' while socially distaning yourself. Make sure you're following us!

We will continue to keep you updated on any changes to our online store operations and retail store trading hours. Please contact customerservice@energetiks.com.au if you have any specific concerns and we will be intouch shortly.

 

Team Energetiks.