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Security & Privacy

Energetiks is committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.


Registering with Energetiks

Personal information relating to your delivery and contact details can be amended by logging in with your User Name and Password. After logging in, click on "My Details" you can edit your information. If you would like to change your password, click on "Change Password".


Use of anonymous information

Energetiks automatically gathers anonymous information to monitor the use of our website, like the numbers and frequency of visitors to www.energetiks.com.au. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve it to assure that it is as appealing as we can make it for as many users as possible. Energetiks may publish or provide this aggregate data to other people.


Information we shared with others

Any personal information you provide to us on our website when you register or update an account, shop online or request information (i.e. name, address, email address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. We will not sell, rent or share your email address with others.

We may share statistical, demographic and other non-personally identifiable information with third party companies to help manage and optimise our Internet business and communications.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.


Changing email preferences

If you have elected to "Receive our Newsletter". we will use your email address to send you promotional emails and newsletters regarding new products. To remove yourself from our email list, log in with your "User Name and Password". After logging in, click on "My Details", you can then untick the "Receive our Newsletter" box.

If you choose to give us your telephone number on the order form, it is for the purpose of contacting you regarding your order only.


How secure is your personal information?

We take all reasonable steps to maintain the security and integrity of your personal information.


Security

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, www.energetiks.com.au will not to sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from www.energetiks.com.au or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.


Online ordering security

Protecting your personal and order information is a priority at Energetiks. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.energetiks.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions. By using the www.energetiks.com.au site, you are consenting to the collection of information by www.energetiks.com.au. For more information go to www.oaic.gov.au


Policy changes and questions

Energetiks may update our privacy policy from time to time and use of the information we collect is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy.

If you have any questions or concerns regarding our privacy policy, please contact us at onlinesales@energetiks.com.au